100% GameStub.com Guarantee Details:
GameStub.com is committed to you, the customer, and wants to give you the buying assurance that you deserve. To do that, we offer a 100% guarantee on all tickets ordered from our website. You can have peace of mind when you order from us knowing that we will make every effort to make your experience excellent.
GameStub.com is a resale marketplace where live event fans like you can find the tickets you want. Tickets sold on the GameStub.com marketplace are sold by independent sellers, from fans to professional ticket brokers.
You will receive a 100% refund for your tickets if:
But we do not stop there. You also have our 100% Money Back Guarantee if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not delivered in time for the event.
- Your tickets were not valid for entry. (1)
- Your event is cancelled and is not rescheduled. (2)
You can purchase your tickets with peace of mind knowing we have you covered. Once your order is placed, all you have to do is get ready for the fun times headed your way when the event day arrives.
We provide all of these guarantees at GameStub.com at no additional cost to you; this is just our way of saying thanks and for being our customer. We want our customers to have the security and assurance they need to feel comfortable with our services. Our confidence in the sellers that list tickets on our exchange allows us to offer you this guarantee. If you have any questions about our Guarantee, please let us know and we would be happy to help!
Notes Regarding Guarantees:
(1) Verifiable proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verifiable proof.
(2) 100% refund for a cancelled event does not include shipping.